Privacy Policy
This policy explains how your personal data is collected, used and protected on the Plume Travel website, operated by ERLA Turizm Seyahat Acenteliği San. Tic. Ltd. Şti. ("Plume Travel").
Last updated: 26.06.2026
Data we collect
Through our tour-request and custom-tour forms we process the name, phone number, email address and tour preferences (date, party size, interests, notes) you provide.
Subject to your consent, anonymised analytics data (page views, device type) may be collected for visit statistics.
How we use it
To respond to your enquiry, prepare a tailored tour offer and organise it.
To measure service quality and improve the site (only if you have given cookie consent).
Sharing
Form submissions are sent via WhatsApp; at that point Meta Platforms’ own privacy terms apply.
Your data is never sold or shared with third parties for marketing, except where legally required.
Retention and your rights
We keep your data only as long as needed to handle your request.
To exercise your rights of access, correction, erasure and objection, write to info@plume-travel.com.
Contact
Data controller: ERLA Turizm Seyahat Acenteliği San. Tic. Ltd. Şti. ("Plume Travel"). Address: Konak Mah. 860 Sk. Ağahan No: 2/211, Konak / İzmir. Email: info@plume-travel.com. Phone: +90 541 828 85 20.
This is a draft template and should be reviewed by your legal advisor before launch.